Returns & Exchanges
At Maverick Abrasives, we stand behind the quality of our industrial products and offer a 30-day return window for unused items in their original packaging. We strive to ensure every customer is satisfied with their purchase and provide a streamlined process for any necessary exchanges or refunds.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Shipment
Securely pack the unused abrasives in their original box, ensuring the RMA number is clearly marked on the outside of the package to prevent processing delays.
- 3.Ship the Items
Send the package back to our distribution center using a trackable shipping method; please note that customers are responsible for return shipping costs unless the item is defective.
- 4.Inspection and Refund
Once our warehouse team inspects the returned goods for quality assurance, we will process your refund or exchange within 5-7 business days to your original payment method.
